Your satisfaction is our goal!
HUAALL offers a 30-day return guarantee. If you are unhappy with your purchase,
please fee free to contact us for return / refund/ exchange.

1. Please inspect your package thoroughly upon receipt.If you believe you have received defective or incorrect items, please follow these RETURN/REFUND INSTRUCTIONS to apply for a return/retund. Keep your pack in its oiginal condition and report via email within 30 days upon receipt Detailed descriptions, pictures, and/or videos in report email(s) to
Customer@huaall.com are helpful in accelerating the return/refund process.Please DO NOT return it without our notificatin. Fill the RETURN CARD below and send it along with your return package. DO NOT return it to the address on the
delivery label. Kindly note that we DO NOT provide shipping labels.

2.Items must be unworn, unwashed, uncut, and un-styled (free of any stains from makeup,deodorant, or wear) and with the product's package attached.

3.Please return your package(s) via USPS Flat Rate shipping with a tracking number for convenience, as we are not responsible for loss of package or stolen packages. We will not issue returm credit without proof of receipt and delivery. You may be responsible for covering shipping costs for retun items and shiping charges must be prepaid.

4. Refund will be pocessed and automatically returned to your original method of
payments in 3-10 working days. Please make sure that your oiginal method of payment is still valid.

5.If the return is due to the buyer's responsibities (such as don't like/want. ordering wrong produts/sizes), we may remove approx. $20 from your refund as restocking fee/handling fee.

6.The S20 fee may also be charged on orders that are refused by the customer at the time of delivery or returned due to an undeliverable address.



Please refer to HUAALL website for more details on return/ refund / exchange.